Terms and Cancellation policy 

As of this date we have reopened and are using extra care and hygiene measures for our guests. We will remain open until directives from the Moroccan government and health authorities state otherwise.


COVID-19 Cancellations
We are very aware that life, especially in the travel world, is constantly changing and in flux regarding this virus. Given these changes and the realities of travel today, we have adjusted our policies.

Our current situation is as follows;
Because we operate very small group tours it is very important that we have an accurate count ahead of time. When you purchase your ticket we highly recommend you also have travel insurance. If you are worried that you may need to cancel your tour please review this and consider purchasing.

Our current cancellation policy is as follows;

Tours may be rebooked or a voucher issued if there is 24-72 hours before the tour.
If there is 24 hours or less before the tour, no refund or voucher will be issued.

If you would like to postpone or convert to a voucher for future use you may do this at any time and we truly appreciate it when guests do this.

If you need to cancel and your tour is 72 hours or more away we will issue a refund.

If you would like to postpone or convert to a voucher for future use you may do this at any time and we truly appreciate it when guests do this.


Marrakech Guided Experience

At Marrakech Guided experience, we are committed to organizing exciting customized guided tours that offer you a memorable experience of the beautiful sounds and sights of the fascinating Marrakech.  With us, you are assured of an in-depth and insightful exploration of the ageless Medina, with seamless navigation via its convoluted alleys, dallied by the complements of unique architecture, vibrant visuals, and lofty complexes.

Owned by a Moroccan National Certified Tour Guide, we aim to ease your journey into the discovery of the treasures of the welcoming Marrakech, alongside its model mosques, stunning schools, and several famous palaces.  Get ready to feel the stimulating and ever-accommodating environment garnished by scents of spices and leather skin, as well as the brass tray lights and opulent masterpieces.

We go further than the status-quo which mostly covers the Atlas Mountains and Essaouira beach; our Marrakech guided tours take you through the main square of Djemaa el-Fna – the city center that exudes the uncommon nightlife of Marrakech, with unending performances by magicians, dancers, musicians, and snake charmers among others.